Svat security camera app6/13/2023 Be sure to check that all CCTV systems have the latest firmware - reach out to Tech Support for help if it doesn't at +44 8. Until the app syncs with the camera, a previous still image will appear in the thumbnail. You can then change it right back to the previous Mode. 1) You need to change Modes to accept any settings changes. Do you have an existing case number with our tech support team that I can track down your Swann Security email address from? If not, if you could type your email address just up until the in a reply to this review I can try to find your details that way instead. So that our app team can look into this further and a find a solution, it would be very helpful if we could find your account on our system so that we can look into it in more detail. It would be nice to access more of the config via the app or even via a web interface instead of having to physically visit the device. Often the after an alert there is no event to view, or the alert time stamp is wrong but the camera time stamp is correct. The app regularly pops up a message that the time is wrong, when it does not appear to be. Which you can tell by the time stamp, but was especially noticeable when one showed a daylight live feed during darkness. The cameras sometime show a previous feed instead of live during the live view. No matter whether you have notifications on or off for a camera in a mode it still notifies you with an alert. The modes feature is a good idea, but it simply does not work. Why is my review not appearing ? I had higher hopes for this app. I’ve tried multiple times to reach tech support but I’m getting no answers. Modes does not work and the notifications and detections simply are hit and miss. Thanks for the dev feedback, however my statement is still true. We thank you for your feedback & hope that you enjoy this new app with the changes you requested. You are also able to get back to the main dashboard screen by rotating your phone back to portrait mode so that the extra buttons like Back reappear. Amongst the improvements on this app are a change of the grey camera name bar in landscape to transparent as you have asked for. Just wanted to let you know that we have released an updated version of this app called 1.13.3. Why do updates that makes the system worse i have had no problems for ages then this is very frustrating even worse now it’s impossible to get anything on this app as a security camera system its useless as you can’t get half 5he cameras to load the others come on for a second and then go off I don’t know whats happening to this company but their product should not be on the market until its sorted out a totally useless product at the moment On the latest update why are my spotlight cameras cutting out on live view have had these cameras fitted for months then after a update they stop working after a few seconds the playback is intermittent so makes very jerky and then again i start losing the cameras. Consult with your mobile service provider regarding the use of a video streaming app and how it may affect your plan.įor assistance with this app, contact Swann Tech Support – If you exceed any plan limits you may incur additional usage charges. When using 4G/5G, the video from your Swann device may be considered "downloads" by your phone service provider and could contribute to any download limit your phone data plan may have. Note: This app uses a data stream that will connect to your Swann system via 4G/5G or Wi-Fi. This page will be updated as new compatible products are released. Please note that other Swann CCTV and IP camera models will not work with this app. Swann’s wired security systems, including all of our latest DVR and NVR series, now work seamlessly with wireless solutions such as Swann's new range of Indoor and Outdoor Wi-Fi security cameras.Ī list of products that work with this app can be found here: With Swann Security, everything is controllable via this single app.
0 Comments
Leave a Reply. |